What do I do if I've forgotten my password?

Every account is identified by a unique email address. If you know the email address on your account, but have forgotten the password, you may reset your password. You'll be asked to enter your email address, and your account security question if applicable. Once you've entered the correct information, a link to reset your password will be emailed to your email address. This link will be valid for two hours only. When you access the link, our system will then generate a random password and email it to you.

If you do not remember the email address on your account, you can open a support ticket and ask us to provide you with the correct email address.

It's important that you keep your account information up to date, especially if your email address changes. If the email address on your account is no longer valid, please open a support ticket for assistance.

If you need to retreive a forgotton password for your cPanel Control Panel, or FTP please review this article.

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