How to I recover a password for cPanel, or FTP?

Within the cPanel hosting system, your cPanel Control Panel username and password are also the username and password used for the primary FTP account and for Frontpage (if installed).

If you need to recover or change this password, use the following steps:

1. Go to the Your Services page in our Customer Service System. You will be prompted to login if you haven't already done so.

2. Click the View Details button to the right of the hosting plan you wish to access. You will find the existing username and password listed under the Hosting Details tab on this page.

3. To change the password, go to the Change Password tab, enter and confirm the new password, and click theSave Changes button.


If you have created additional FTP accounts, and need to change the password for one or more of them, you can do that on the FTP accounts page of your cPanel Control Panel.

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